According to the latest report by IMARC Group, the global telecom operations management market size reached a value of US$ 61.11 Billion in 2021. Looking forward, IMARC Group expects the market to reach a value of US$ 91.81 Billion by 2027, exhibiting a CAGR of 6.72% during 2022-2027.
Telecom operations management represents the process of managing telecom services so as to guarantee optimum availability and minimal disruption of telecom services. It relies on several services, such as request fulfillment and event, problem, incident and access management, to efficiently manage telecom operations. Telecom operations management helps sustain various functions, such as network inventory, provisioning issues, network availability, fault management, etc. It also assists in the management of new projects, tracking and maintaining department budgetary codes, repairing voice and data communications equipment, etc.
| Report Metric |
| Historical: 2016-2021 |
| Base Year: 2021 |
| Forecast Year: 2022-2027 |
Telecom Operations Management Market Trends and Drivers:
The escalating operational costs and the inflating complexities of telecom infrastructures across the globe are primarily driving the telecom operations management market. Besides this, the growing need among telecom companies to effectively and quickly address customer requirements is further catalyzing the market growth.
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Moreover, the development of next-generation operations support systems, service delivery platforms, business support systems, and over-the-top (OTT) platforms is acting as another significant growth-inducing factor. In addition to this, the increasing number of mobile internet users across countries and the elevating demand for low-cost data and voice services are also augmenting the global market.
Apart from this, the rising improvements in 5G networks and the emerging trend of integrating high-performing cloud platforms to engage customers through data-driven experiences are anticipated to fuel the telecom operations management market over the forecasted period.
Note: We are regularly tracking the direct effect of COVID-19 on the market, along with the indirect influence of associated industries. These observations will be integrated into the report.
Global Telecom Operations Management Market 2022-2027 Analysis and Segmentation:
Competitive Landscape:
The competitive landscape of the market has been studied in the report with the detailed profiles of the key players operating in the market.
Accenture plc, Amdocs, Cisco Systems Inc., Comarch SA, Hewlett Packard Enterprise Company, Huawei Technologies Co. Ltd., International Business Machines Corporation, NEC Corporation (AT&T Inc.), Nokia Corporation, Oracle Corporation, SAP SE, Tata Consultancy Services Limited and Telefonaktiebolaget LM Ericsson.
The report has segmented the market on the basis of region, software type, service and deployment mode.
Breakup by Software Type:
- Billing and Revenue Management
- Customer and Product Management
- Service Fulfillment and Assurance
- Resource Inventory Management
- Network Management
- Service Delivery Platform
Breakup by Service:
- Planning and Consulting
- Operations and Maintenance
- System Integration
- Managed Services
Breakup by Deployment Mode:
- On-premises
- Cloud-based
Breakup by Region:
- North America: (United States, Canada)
- Asia Pacific: (China, Japan, India, South Korea, Australia, Indonesia, Others)
- Europe: (Germany, France, United Kingdom, Italy, Spain, Russia, Others)
- Latin America: (Brazil, Mexico, Others)
- Middle East and Africa
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Key highlights of the report:
- Market Performance (2016-2021)
- Market Outlook (2022- 2027)
- Porter’s Five Forces Analysis
- Market Drivers and Success Factors
- SWOT Analysis
- Value Chain
- Comprehensive Mapping of the Competitive Landscape
If you need specific information that is not currently within the scope of the report, we can provide it to you as a part of the customization.
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